Privacy Policy

This privacy notice aims to inform you about how we collect and process any personal data that we collect from you, or that you provide to us.

It covers information that could identify you ("personal data") and information that could not. In the context of the law and this notice, "process" means collect, store, transfer, use, or otherwise act on information. It tells you about your privacy rights and how the law protects you.

We are committed to protecting your privacy and the confidentiality of your personal data. We undertake to preserve the confidentiality of all information you provide to us and hope that you reciprocate.

Our policy complies with the requirements of the General Data Protection Regulation (GDPR) and other relevant data protection laws that apply to us and to you in all our presence jurisdictions.

The law requires us to tell you about your rights and our obligations to you in regard to the processing and control of your personal data.

References to "you" means customers, agents, dealers, merchants, visitors, contractors, sub-contractors, third parties, suppliers, and any person who accesses DADANADA products, services, websites, or premises.

References to "we", "us", "our", and "ours" means DADANADA Finance Limited and its subsidiaries.

DADANADA jurisdictions means all the countries where we have presence. The word includes means that what follows is not necessarily exhaustive and that examples given are not the only things or situations included in the explanation.

We collect your personal information with your knowledge and consent when you interact with us. The list below is not exhaustive.

We may collect, use, store, and transfer different kinds of personal data about you. We have grouped these below.

We may use and analyze your information for the following purposes:

Categories of personal data as defined in the GDPR and other relevant data protection laws may be processed depending on the particular products and services you have subscribed to or purchased.

The law requires us to determine and define the basis on which we process different categories of your personal information, and to notify you of the basis for each category. If the basis on which we process your personal information is no longer relevant, we shall immediately stop processing your data.

Contractual obligation with you: when you agree to our terms and conditions, a contract is formed between you and us. To carry out our obligations under that contract, we must process the information you give us. We may use it to provide services and to provide suggestions and advice on services.

Your consent: through certain actions where there is no contractual relationship between us, such as browsing our website or asking us to provide more information about our business, job opportunities, or services, you provide consent for us to process information such as your name, email address, and telephone number.

Legal obligation: sometimes we must process your information to comply with a statutory obligation, such as responding to legal authorities with proper authorization.

Vital interest: sometimes we must process your information to protect an interest essential for your life or that of another natural person, such as emergency medical care.

Public interest or official mandate: sometimes we must process information for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.

Information held about you shall be retained for as long as the purpose for which it was collected continues.

The information shall then be destroyed unless its retention is required to satisfy legal, regulatory, or accounting requirements or to protect DADANADA's interests.

Except as otherwise mentioned in this privacy notice, we keep your personal information only as long as required to provide requested services, comply with law, or support a claim or defense in court.

Any disclosure of your information shall be in accordance with applicable laws and regulations. DADANADA shall assess and review each application for information and may decline to grant such information to the requesting party.

We shall not release any information to any individual or entity acting beyond its legal mandate. We will get your express consent before sharing your personal data with any third party for direct marketing purposes.

We may share promotional messages with you from time to time. You can request to opt out at any time by following the necessary prompts or contacting us through dpo@dadanada.ca.

Our websites may provide hyperlinks to other locations or websites on the Internet. These links lead to websites published or operated by third parties who are not affiliated with us and are included to enhance user experience and provide information.

We do not endorse, recommend, approve, or guarantee third-party products and services by providing hyperlinks, and we are not responsible for the content of externally linked websites or webpages.

By clicking on a hyperlink, you will leave the DADANADA webpage and will be subject to the terms of use and privacy policy of the other website you choose to visit.

We may store information using cookies on your computer when you visit our websites. This enables us to recognize you during subsequent visits. The information gathered is non-personal, such as IP address, date and time of visit, pages browsed, and whether pages were delivered successfully.

We may also use this data in aggregate form to develop customized services tailored to interests and needs. Depending on your browser, you may choose to be prompted before accepting cookies or prevent your browser from accepting cookies. This may cause certain website features to be inaccessible.

For more detail, please read our Cookie Policy.

If you believe our records contain inaccurate or incomplete information about you, please fill in the relevant DPG form available on our website to request the necessary amendments.

Some changes will only be made once the necessary supporting documentation has been obtained.

DADANADA has put in place technical and operational measures to ensure integrity and confidentiality of your data through controls around information classification, access control, cryptography, physical and environmental security, monitoring, and compliance.

We will take reasonable steps to investigate your concerns and correct inaccurate information in a timely manner.

Subject to legal and contractual exceptions, you have rights under data protection laws in relation to your personal data. If you wish to exercise any of these rights, please write to us at dpo@dadanada.ca or fill in the DPG form available on our website.

We may need to request specific information from you to confirm your identity and ensure your right to access personal data or exercise other rights. We may also contact you for further information to speed up our response.

We try to respond to legitimate requests within a reasonable time. Occasionally it could take longer if your request is complex or you have made multiple requests. In this case, we will notify you and keep you updated.

If you would like to contact us regarding this privacy policy, you can email us at dpo@dadanada.ca.

By providing your telephone, postal, email address, or similar details, you agree that we may contact you by these methods to keep you informed about our products and services or for any other reason. If you prefer not to be kept informed, please unsubscribe by following the necessary prompts.

To maintain the security of our systems, protect our staff, record transactions, and in certain circumstances prevent and detect crime or unauthorized activities, DADANADA reserves the right to monitor internet communications including web and email traffic into and out of its domains.

You have the right to lodge a complaint with the relevant supervisory authority tasked with personal data protection within the DADANADA jurisdictions.

DADANADA shall have the right to stop offering you the service or terminate any agreement with you for failure to comply with the provisions of this policy, and reject any application for information contrary to this policy.

We reserve the right to amend this Privacy Policy at any time and will place any such amendments on this website. This Privacy Policy is not intended to create contractual rights, other legal rights, or obligations on us in respect of any other party.

Your continued access or use of the website after any modifications have become effective shall be deemed your conclusive acceptance of the modified policy.

We operate and communicate through designated channels, pages, and accounts on some social media sites to inform, help, and engage with our customers.

We monitor and record comments and posts made about us on these channels to improve our services.

We are not responsible for information posted on those sites other than information posted by our designated officials. We do not endorse the social media sites themselves, or information posted on them by third parties or other users.

We do not give investment or other professional advice on social media sites.

When you engage with us through social media, your personal data may be processed by the site owner. This processing is outside our control and may be in a country outside our jurisdictions that may have different privacy principles.